Profile

Entering the new millennium and the challenges of globalization, service providers in developing nations are faced with the challenge to compete and excel in a liberalized market place. Service providers ar to increase and regenerate their products in line wit the expectations of the customers.

In the new century, private security organizations are moving towards a new professionalism. This call comes not only from the Ministry of Homes Affaris but also from the Consumers Association of Malaysia.

The security Service Association of Malaysia and industry leader leaders have begun to express concern over the lack of regulation of the industry, a situation that leads to cutting corners and lowering standards to meet the competitive threat.

We, at EAGLE EYE SECURITY SDN BHD, firmly believe that in order to meet and exceed our customer's requirement and expectation, we need to build our organization around the concept of Customer Relation Management (CRM).

In a nutshell, CRM gives priority to the needs of the customer to ensure total satisfaction. Training and education of our security guards is the foundation of quality service.In order for security services to be effective, security personnel should be properly trained on their basic duties and responsibilities.

They should be able to respond to all emergencies and situations firmly and effectively.

All guards at EAGLE EYE SECURITY SDN BHD are given the required basic training prior to development and they are also given refresher courses for time to time. Employees who show potential are given advanced training with a possibility of promotion to higher ranks.

Lastly, we would like to inform that SECURITY is not an expense, it is an investment against loss.

Thank you.